Privacy Policy
How we collect, use, disclose and safeguard information when you visit, order or contact us.
1. Information We Collect
Information you provide
- Name, email address, telephone number and business contact details
- Billing and order information
- Domain names and certificate-related information
- Support messages and documents voluntarily submitted for validation or assistance
Information collected automatically
- IP address, browser, device and operating-system information
- Pages viewed, referral source and approximate location
- Security, fraud-prevention and server-log information
2. How We Use Information
- Process and administer orders
- Coordinate validation and certificate delivery
- Provide support and important service communications
- Prevent fraud, abuse and security incidents
- Maintain records and comply with legal obligations
- Improve website performance and customer experience
3. Payment Information
Payments may be processed by a third-party payment provider displayed at checkout. Depending on the checkout used, the provider may act as a payment processor or Merchant of Record. We generally do not receive complete card numbers or card security codes. Payment providers process payment data under their own terms and privacy notices.
4. Certificate Authorities and Service Providers
We may share order and validation information with the applicable CA, distributor, hosting provider, fraud-prevention provider, analytics provider, professional adviser or other vendor where necessary to deliver the product, secure the service or satisfy legal requirements.
5. Legal Bases and Disclosures
Where applicable, we process information to perform a contract, pursue legitimate business interests, comply with law or based on consent. We may disclose information in response to valid legal process, to protect rights and safety, or in connection with a merger, financing or business transfer.
6. International Transfers
Our providers and customers may be located in different countries. Where required, appropriate contractual or legal safeguards may be used for international transfers.
7. Data Retention
We retain information only as long as reasonably necessary for order fulfillment, support, accounting, fraud prevention, dispute handling and legal compliance. Retention periods vary by record type and applicable law.
8. Your Privacy Choices
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal information, or object to certain processing. Requests may be sent to hello@esoftwaresolution.store. We may verify your identity before responding.
9. Cookies
See our Cookie Policy for information about cookies and similar technologies.
10. Security
We use reasonable administrative, technical and organizational safeguards. No internet transmission or storage system can be guaranteed completely secure.
11. Children
Our products are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children.
12. Changes and Contact
We may update this policy and will post the revised date. Privacy questions may be sent to hello@esoftwaresolution.store.
Last updated: July 20, 2026